Appointments are being delivered over the telephone, online and, where appropriate, face-to-face; you will be advised on the best approach for you once a doctor has assessed your needs.
Due to ongoing concerns regarding the spreading of Coronavirus and in line with NHS guidance, we continue to operate a total triage system and no appointments can be booked without previous assessment by a doctor.
Once you have completed the symptoms assessment, the system will show your outcome which will tell you who you should see and how quickly. When appropriate you will have a telephone or video consultation with a doctor who will assess what is most appropriate for you and will ask you to visit the practice for a face-to-face appointment when clinically necessary. Please do not come into the surgery unless you have been asked to do so.
If you are asked to come into the surgery for a face-to-face appointment, please remember to wear a face covering and attend alone whenever possible.
Measures are in place to keep you safe from infection during your visit to the surgery.