Online Access and Services Survey

In responding to the Covid-19 emergency, in line with NHS guidance, we have changed the way we work and boosted our online services.

As restrictions have eased, thank you for your patience as we continue to work differently.

The quickest and most efficient way for you to book an appointment is to use our e-consultation tool PATCHs. Our duty doctors monitor patients’ messages and enquiries continuously during the course of the day, assessing your needs and the urgency of your enquiry and advising you accordingly.

We would appreciate your feedback to understand your experience of accessing the practice and its services at this time.

Please answer the following questions by ticking one of the boxes below.

If possible, please use the comment line to support your answer so we can use your feedback to review and improve our services.

Online Access and Services Survey

Online Access and Services Survey

How has your experience of contacting the practice been in the past few months?
How easy do you find accessing services at the moment?
In your opinion, in the past few months, has accessing GP services improved or got worse?
What is your experience of the clinical care you have received at the practice during the past few months?
How do you find using Patchs?
What has your overall experience of the practice been in the past few months?